A simplified way to support your customers.

Email ticketing, FAQs, reporting & more to support your growing customer base.

Helpdesk software can be easy.

Focus on customers, not on using help desk software. Snappy removes complexities often found in common help desk software. It streamlines email workflow, offers easy to build self-help and provides popular third party integrations.

Snappy has the features you need.


A streamlined, purpose built interface to improve your support email workflow - Never miss an email again.


Provide instant self-service answers to your customers right on your own site.


Understand your customer support with fully customizable actionable reports.


Write a reply once, use it forever - Keeping replies consistent across agents.

Simple Pricing. Never any surprises

Always know what to expect with a small flat monthly fee

user / month
  • Unlimited mailboxes, email & storage
  • Third party integrations
  • Email Ticket Management
  • Widgets, phrases, triggers
  • And much more...

What our customers have to say

"Snappy allows us to get rid of all of the problems of email."
Grant MacManus
"We switched over to Snappy for support at Dribbble a couple weeks ago and have been thrilled with it."
Rich Thornett
"Somehow Snappy helps change the way I feel about these emails."
Rachel Andrew
Perch CMS