Deliver Better Customer Service
Email ticketing, knowledge base, and support widget to support your growing customer base.
Email Ticketing - Simple and fast
Snappy removes the complexities of traditional helpdesk software with a more efficient design and workflow that makes email ticketing fast and easy.
Reporting
Track performance with custom ReportsCanned Responses
Insert pre-built responses to save time and effortPrivate Notes
Collaborate with in-ticket private notes
Knowledge Base - Build your own customer self-help
Help your customers help themselves and take strain off your customer support team with Snappy's integrated Knowledge Base. Build an FAQ page in minutes and style it to match your website.
Widget
Make it easier for your customers to contact you and access your knowledge baseMulti-lingual
Choose from 18 different languagesKnowledge Base Insert
Add knowledge base articles directly into your tickets
More Features
Developer API
Integrate anything and everything with our modern API
Filters
Set up custom filters to find specific tickets with a single click
iOS App
Support your customers from your mobile phone with our iOS companion app
Batch Actions
Merge, tag, or reply to multiple tickets at once
Simple Pricing. Never any surprises.
Free 30-day trial. No credit card required. Cancel any time.
$15
user / month
- Unlimited mailboxes, email & storage
- Third party integrations
- Email Ticket Management
- Widgets, phrases, triggers
- And much more...
What our customers have to say
"Snappy allows us to get rid of all of the problems of email."
Grant MacManus
Slideroom
"We switched over to Snappy for support at Dribbble a couple weeks ago and have been thrilled with it."
Rich Thornett
Dribbble
"Somehow Snappy helps change the way I feel about these emails."
Rachel Andrew
Perch CMS